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  1. I’ve ordered from Lookfantastic in the past but their customer service is so terrible now that I could never order from them with confidence now. They sent me a smashed Natasha Denona palette in their beauty chest. Instead of replacing it ( it is still in stock) they are trying to fob ne off with a £2.50 credit! Have a look at their Instagram pages and Trustpilot to see that I am not the only disappointed customer.

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